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Working With Insurance Claim Adjusters

A negligent driver runs a stop sign, colliding with your vehicle. After suffering whiplash and reviewing all the damages, you decide to file a claim against the person responsible for your accident. To settle your claim, you’ll need to work with a claims adjuster to negotiate an offer with the person’s liability insurance company.

Who are insurance adjusters and how do they handle claims?

Insurance claim adjusters use settlement tactics to negotiate injury claims for insurance companies. During their careers, they receive extensive training and and stay up to date with new trends in their industry. Insurance adjusters work primarily to:

  • Negotiate and settle claims with injured victims
  • Evaluate accidents to determine appropriate compensation
  • Provide information for the insurance company of liability

There are three types of adjusters, but they all follow the same negotiation process. These include:

  1. Claims or ‘Staff’ Adjusters: Fully employed by insurance companies to investigate accidents and settle claims.
  2. Public Adjusters: Freelance adjusters who do not work with insurance companies; offer their services to the public.
  3. Independent Adjusters: Freelancers who work for private firms under contracts with insurance companies, or for themselves.

How long does it take to settle a claim with an adjuster?

Once you file an insurance claim, your information will be entered into a software system used for handling cases; you will most likely hear from an adjuster within a day or two of reporting your accident and injuries. Negotiating and receiving a good settlement with an insurance claim adjuster can take lots of time, work and preparation, but because you know the ins and outs of your accident and damages, you have the upper hand. Insurance adjusters usually won’t have time to spend more than a few minutes reviewing your file, giving you the advantage during negotiation; so have your evidence prepared!

What needs to happen to wrap up your claim?

You and the adjuster will come to an agreement for how much the final settlement should be. Once you agree to a settlement, you will be sent paperwork to finalize the settlement of your claim.

Parvey & Cavenago know you can handle minor injury claims yourself, but for major accidents and damages, we have your back. We will work to protect your rights, negotiate a fair settlement and stay on top of your case throughout your settlement. Schedule your FREE consultation today.

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